Terms and Condition
Terms & Conditions
This website is operated by Earmuffz Limited, a company registered in Hong Kong (“Website”). Throughout the site, the terms “we,” “us,” and “our” refer to Earmuffz. We provide this Website, along with all information, tools, and services available here, to you, the user, subject to your acceptance of the terms, conditions, policies, and notices outlined in these Terms and Conditions (“Terms”).
By accessing our Website, purchasing products, or engaging with our services, you agree to be bound by these Terms, including any additional terms, policies, and conditions referenced herein or available via hyperlink. These Terms apply to all users of the Website, including browsers, customers, vendors, merchants, and contributors of content.
If you do not agree to these Terms, you should not use our Website or purchase our products.
We reserve the right to update or modify these Terms at any time by posting changes on this page. It is your responsibility to check for updates. Continued use of our Website after changes are posted constitutes acceptance of those changes.
Our store is hosted on godaddy Inc., which provides us with the online e-commerce platform that enables us to sell our products and services globally.
1. Eligibility and Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or that you are the age of majority and have given consent for any of your minor dependents to use our Website.
You must not use our products for any unlawful or prohibited purpose, nor may you violate any applicable local, national, or international laws. Introducing malicious code, such as viruses or malware, is strictly prohibited. Breach of these Terms may result in immediate termination of your access.
2. Intellectual Property
All visual elements of this Website, including but not limited to text, product descriptions, images, graphics, logos, button icons, software, and layout, are the property of or licensed to Earmuffz and are protected by copyright, trademark, and other intellectual property laws.
No content from this Website may be copied, reproduced, transmitted, or distributed without our prior written consent.
3. General Conditions of Service
We reserve the right to refuse service to anyone at any time for any reason.
You agree not to duplicate, reproduce, resell, exploit, or otherwise misuse any portion of the Website or Service without our express written permission.
Your non-payment data may be transmitted unencrypted across various networks to meet technical requirements. Payment information (such as credit card data) is always encrypted during transfer over networks.
4. Accuracy, Completeness & Timeliness of Information
We make every effort to ensure information on our Website is accurate, but we cannot guarantee that all information is complete, reliable, or current. Product descriptions, pricing, and availability may change without notice.
Historical information is provided for reference only and may not reflect our current offerings.
5. Products and Services
Some products may be available exclusively online and may have limited quantities. All sales are subject to our Return & Refund Policy.
We strive to display our products, including colors and finishes, as accurately as possible, but actual product appearance may vary depending on your device settings.
We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction. We may also discontinue any product at any time without prior notice.
6. Pricing, Billing & Orders
All prices are listed in the currency selected at checkout. Prices may vary depending on region, taxes, or duties.
We reserve the right to refuse or cancel any order. Orders may be restricted or cancelled if, in our judgment, they appear fraudulent or violate these Terms. If your order is altered or cancelled, we will attempt to contact you using the information you provided.
You agree to provide accurate, up-to-date, and complete account and payment information for all purchases.
7. Shipping and Delivery
We ship globally. Shipping costs, delivery times, and eligibility for free shipping are specified during checkout. International orders may be subject to customs clearance procedures, which can cause delays.
We are not responsible for delays caused by couriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery to the shipping carrier.
8. Duties and Taxes
For most orders shipped internationally, you will not be required to pay additional import duties. However, if your order exceeds the tax-free threshold in your country, you may be responsible for import duties, VAT, or other local taxes.
If you refuse to pay duties and the order is returned to us, shipping and handling fees will be deducted from your refund.
9. Third-Party Tools & Links
Our Website may provide access to third-party tools or links to external websites. These are provided for your convenience. We have no control over third-party content and are not liable for their products, services, or accuracy of information.
10. User Content and Submissions
By submitting content to us (feedback, photos, suggestions, testimonials, reviews, etc.), you grant us a royalty-free, worldwide, perpetual license to use, reproduce, modify, and distribute such content in any medium.
You agree not to post content that is defamatory, unlawful, infringing, or otherwise harmful.
11. Privacy Policy
Your submission of personal data through our Website is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Errors, Inaccuracies & Omissions
We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping charges, and availability. We may cancel orders placed for products listed incorrectly, even after confirmation.
13. Prohibited Uses
You are prohibited from using our Website or services for any unlawful purpose, to solicit unlawful activity, to infringe upon the intellectual property rights of others, to harass, abuse, or harm others, to spread malware or harmful code, or to engage in fraudulent activity.
14. Disclaimer of Warranties & Limitation of Liability
Our Website, services, and products are provided “as is” and “as available” without warranties of any kind unless explicitly stated.
To the fullest extent permitted by law, Earmuffz shall not be liable for any damages arising from your use of our Website or products, including but not limited to loss of profits, personal injury, or data loss.
15. Indemnification
You agree to indemnify, defend, and hold harmless Earmuffz Limited, its affiliates, partners, officers, and employees from any claims, liabilities, damages, or expenses arising from your breach of these Terms or violation of any law.
16. Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed under the laws of Hong Kong. Any disputes will be subject to the exclusive jurisdiction of the courts of Hong Kong.
17. Termination
We may suspend or terminate your access to the Website or services at any time if you fail to comply with these Terms.
18. Contact Information
Earmuffz Limited
📧Email: support@earmuffz.com
🌐Website: www.earmuffz.com
